Glen Helen Raceway
Due to safety concerns for our athletes caused by unusually high winds, the Red Bull X-Fighters Event at Glen Helen Raceway, scheduled for Saturday, May 11, 2013, was cancelled. If you purchased your tickets at Glen Helen Raceway the day of the event and paid with Cash you need to take the following actions to receive a refund check for your order:
Mail your original tickets along with your full name as it would appear on the check, a return mail address, your daytime phone number and an email address, to the following mailing address:
Attention: Red Bull Refund
1000 Corporate Landing
Charleston, WV 25311
Ticketmaster must receive all refund requests by June 7, 2013 to be considered.
If you purchased tickets at Glen Helen with aCredit Card/Debit Card, you should have been credited back on Monday afternoon. This process takes approximately 48 hours to work through. However, this is a manual process and it is possible some were missed. If you don't have a refund by tomorrow you can send your information to us and we can verify if it was refunded. In order to verify, we need the following information:
a. Last name on card.
b. Number of tickets purchased with this card and total dollar amount (i.e. $17.75, $52.00, $81.00)
c. Type of card –MasterCard, Visa, Amex, Discover. Last 4 digits of card. “Card ending in XXXX”
We appreciate your patience and understanding and would like to offer you a complimentary one-year subscription to The Red Bulletin magazine, 100 pages of action sports, travel, art and music. To sign up please visit http://bit.ly/XQtVrj.
Thanks for being a fan!
Senior Communications Manager
Red Bull North America | West
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